Michael was friendly, knowledgeable and efficient. He was able to troubleshoot a couple of issues and made needed adjustments. He made us feel confident that the problems were addressed.
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Michael and his partner John were spectacular. We were without heat…they arrived within a half hour to diagnose the problem and resolve it, which they did, seamlessly. Beyond their professional expertise, they were both very polite. They listened to what I had to say, acknowledged my concerns, and clarified things in language I understood. Overall it was a very pleasant and effective interaction. I would recommend the two to family and friends.
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Jared of Wilcox Energy did a great job replacing our oil burner and water heater. It was a huge job, and Jared, John, Nick, and Kurtis were knowledgeable, efficient, and helpful in explaining everything. They all worked hard and the finished product was amazing. Thank you!
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We were unable to service our HVAC system earlier in the year due to the impact of other home renovation projects. Wilcox did an excellent job working us onto the schedule and the service techs (Michael Brubaker and Jerod Zanelli) were very conscientious and respectful of our home and personal property and did an excellent job explaining the service that was performed and the actions taken to address the few issues identified. I would highly recommend Wilcox as well as Michael and Jerod.
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Great service, professional and friendly demeanor. 5 Stars!
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John and his team were friendly and efficient. They told me what they were doing as they were doing it and answered all of my questions.
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I’ve been with Wilcox for a few years for our heating oil, propane, and AC installation. They are a great, responsive and local company. Recently had Mike and Roger come out for a yearly time up on my oil burner. They were on time, explained everything and were super nice. can’t recommend them enough!
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Home from holiday travel to find a chilly house. And this was the 3rd time since last Spring with the same symptoms. I called Wilcox and a delightful young man by the name of Jarred called me back. He asked me to check a few things and said he would get to me today. He called a little while later to say he was on his way and he'd get me running again tonight for sure. He was extremely polite, well spoken, and thorough. Not only did he find the problem, but he took the time st 6 pm on a holiday to dig a little deeper and found what caused the problem a bit further down the line in the system that manages the water condensation. And he was thoughtful enough to leave a note about what he did in case I run into it again and a different service person comes. Thank you Jared!
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Jared and Jhon quickly found the failed valve that was keeping my boiler from operating and resolved the issue promptly. They generously taught me how things worked. They were courteous and professional the whole time. Thank you for the great service!
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Mr. Velez responded to a call on the same day of our call, fitting us in for a split unit not providing any cooling. He quickly established the problem, explained the steps necessary to test and then repair the system and made time to get the whole job done on the same day. Compared to HVAC technicians from other companies, he was very thorough and knowledgeable. Excellent service! Pricing is from Wilcox Energy and is reasonable for market rates (which are high right now, especially refrigerant prices).
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Wilcox technicians are knowledgeable and highly professionals. Show up on time and get the work done well.
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He was on time neat thorough it was a very pleasant experience
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Before a major snow storm the boiler stopped working so I called after hours and Wilcox techno call contacted me and came after couple calls he made. Kept in touch until arriving to check the boiler. Found the motor not working but made a temporary repair that got us through the cold storm and then showed up Monday morning with a new motor. Installed the motor and now running perfect. Thanks for a quick and responsive action to keep our home warm during the storm.
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They arrived on time. Knew exactly what they were to do. Had all parts and equipment they needed with them. They were polite, efficient and neat.
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We responded to a no heat call for a propane heating system
Buderus oil fired boiler annual service
Weil McClain boiler annual maintenance
Water leak on Weil mclein boiler after hours
Weil McClain gas boiler and air conditioning annual tune up
Bosch Heat Pump Inverter System. Energize CT mail in rebate
Installation of new trane AC and indoor coil
